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31, Hàng Gà, Hoàn Kiếm, Hà Nội, VN Vietnam
contacts phone: +84 24 3923 4031
website: www.hanoicharminghotel.com
larger map & directionsLatitude: 21.0355945, Longitude: 105.8470474
Mustafa Kapasi
::Lovely place to stay in Hanoi. Great location and very friendly staff.
Emma Katharine
::This place is located near the lake, so we walked everywhere, which was wonderful. The people who work there are so kind and helpful. And breakfast in the morning is really nice with a decent amount of things on the menu (the frresh fruit mix was amazing!!!). Also, the rooms were clean, the AC worked so well, which was amazing, and the shower was nice and hot! Plus theres T.V with english channels and you get complimentary wine in your room when you arrive!
Aline Panhan
::Very friendly staff. I stayed one night with my husband and they upgraded our room which was big and clean. After 4 nights traveling we got back to Hanoi and they storage our backpacks and we took free shower before we head to the airport. Great location in town as well. I highly recommend this hotel
Jay Tag
::Great place to stay in Hanoi. The service is top notch and the staff's assistance in planning excursions, booking trains, busses, boats, taxis really helped us maximize our time in Vietnam. Breakfast is high-quality and made to order. We really enjoyed our time here and will return if we get the chance.
Pascal Schaedeli
::Wonderfully managed hotel in a good location. The staff will know you by name and remember your program for the duration of your stay as soon as you check in. The rooms are simple, but perfectly clean and functional. We first had 601, which despite being on the front was quiet; everything was a little humid though, and even the sheets felt damp (a few traces of black mold between tiles in the bathroom). We then had 803 in the back when we returned for the longer part of our stay, and everything was perfect (no excessive humidity). The breakfast menu includes eggs, sausage/bacon/ham, toasts, pancakes, fruits, juices, tea/coffee, and some other pastries (6-10am). The front desk arranged our transfer to/from the airport, and, as every other aspect of our stay, worked out perfectly (you could arrange your own for a good discount in percent, but the number of dollars won’t justify it). They even toasted bread, croissants and cut fruit at 5am to take with us when we had to leave early. There are fancier hotels, but with such a friendly and effective staff and good price, I would return here. The rooms themselves would earn 4 stars, but the service is just perfect!