Medallion Hanoi in Hà Nội

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comments 5

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  Zeenah J

  :: 03 May 2018 11:29:40

  We booked this hotel through a tour company that we followed for our entire trip. The staff are extremely friendly, great locations and noise level in rooms is low to none surprisingly! My only issue was bed bugs. We slept one night, i felt like things were crawling on me, but im an overly paranoid person so i let it go. The next evening we were taking a nap and my fiance felt like he got bit. We found many bed bugs in the bed. The hotel staff seemed not too familiar with the subject, and were happy to change our room and wash all of our clothing free of charge. The next day we walked by the room and saw the maid simply changing the bed sheets. To me, bed bugs require more treatment than just changing the sheets. We did not have the bed bugs follow us to any other hotels after. I believe this was probably an isolated issue and everything else about the hotel was great, just wanted future travelers to be aware.

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  Andrzej Karpiel

  :: 25 April 2018 20:25:50

  Very friendly staff. Nice rooms and very good breakfast.

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  Shwe Ou

  :: 13 April 2018 13:58:29

  Good service and location, bad soundproofing. Room wasn.t clean enough.

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  Rage Kun

  :: 08 April 2018 18:07:16

  Good service

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  VEERASINGAM KANNASAMY

  :: 20 December 2017 21:10:16

  As people who don't eat beef and pork the breakfast had very limited choice. There was pork and beef in many dishes. Otherwise we had a pleasant stay.